We want you to be completely satisfied with your purchase from CARGO CONTAINER. If for any reason you are not happy with your order, we accept returns of eligible items within [30 days of delivery].

RETURN ELIGIBILITY

To be eligible for a return, items must meet the following conditions:

* Returned within 30 days of delivery
* Unused and in original condition
* In original packaging with all accessories included
* Free from signs of outdoor use, damage, dirt, smoke, or wear

Products that show signs of use or are not returned in their original condition may not be eligible for a refund.

 

NON-RETURNABLE ITEMS

The following items are not eligible for return:

* Final sale or clearance items
* Gift cards
* Customized or special-order items
* Products that have been used or damaged after delivery
* Items not purchased from our official U.S. store or authorized channels

 

RETURN SHIPPING

If the return is due to personal reasons (such as change of mind, not liking the product, or ordering the wrong item), the customer is responsible for return shipping costs. 

If the return is due to an error on our side (such as receiving the wrong item or a defective product), we will cover the return shipping costs.

 

HOW TO INITIATE A RETURN

To start a return, please contact our customer support team:

[support@cargocontainerusa.com]

Please include:

* Order number
* Reason for return
* Photos (if applicable)

Returns sent without prior authorization may not be accepted.

 

INSPECTION PROCESS

Once your return is received, we will inspect the item to ensure it meets our return conditions. We will notify you of the approval or rejection of your return after inspection.

 

PROCESSING TIME

Approved returns will be processed as soon as possible. Processing times may vary depending on your payment provider. Please allow 5–10 business days after approval for the refund to appear in your account.

 

REFUNDS

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.

Please note:

* Refunds are issued after inspection of returned items
* Processing time may take 5–10 business days depending on your bank or payment provider

 

IMPORTANT NOTES

* Original shipping fees are non-refundable for returns due to personal reasons
* We are not responsible for returns lost in transit without tracking
* We reserve the right to reject returns that do not meet policy conditions

Thank you for choosing CARGO CONTAINER.