Last Updated: March 2026
Protecting your personal information, detailing how we collect, use, and safeguard your data.
Introduction
CARGO operates this official website and store ("the Services"), providing you with a curated shopping experience for camping gear and related products. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services.
Personal Information We Collect
We may collect the following categories of personal information:
- Contact Details: Full name, shipping address, billing address, phone number, and email address.
- Financial Information: Payment transaction records (processed securely by third-party payment partners).
- Account Information: Username, password, and purchase preferences.
- Transaction Information: Products you view, add to cart, purchase, return, or exchange, as well as your order history.
- Usage Information: Details about how and when you interact with the Services, including browsing history and page views.
How We Use Your Personal Information
- To process and fulfill your orders, including shipping, payment verification, and customer service.
- To communicate with you about your orders, updates, or inquiries.
- To send you marketing communications (only with your consent, which you may withdraw at any time).
- To prevent fraud, abuse, and illegal activity on our website.
- To comply with legal obligations and enforce our Terms of Service.
How We Disclose Personal Information
We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may disclose your information to:
- Trusted third-party service providers (payment processors, logistics partners) necessary to complete your order.
- Corporate affiliates for legitimate business purposes.
- Legal authorities when required by law to comply with legal obligations or protect our rights.
Data Security
We use industry-standard encryption to protect your personal and payment information. While we take reasonable measures to secure your data, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of your personal data or data portability.
- Lodge a complaint with your local data protection authority.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the revised date at the top.
Contact Us
For questions about this Privacy Policy, please contact us at service@hotcamp.tw.